Friday

Well even more has happened, the MD of the company attended the Claims Standard Council meeting in London. very nice .. new developments arising ... watch this space....

I am busy as ever, yesterday morning i was giving training on Payment Protection Insurance background, tactics and winning. I had our resident expert with us and it was amazing how many more scams go on and on ,the more you hear about the industry, the worse it appears.

It appears that the salesman have little or no training on FSA regs and then they go on to sale an insurance product? How is this acceptable ?

I had a meeting to discuss the merits of template claim letters and whilst they appear in principle a good idea - how does the customer know when they are getting a decent offer from the vendor ? they don't in my opinion, however i would say that as a solicitor but on the basis i am not paid by the customer win or lose - I am in better place than most to give that opinion.